Quality Guarantee

When it comes to accident repair, you should feel completely confident in your auto body shop. In this day and age, service providers too often leave customers in the dark and purposefully avoid talking about the fine print. At Triangle Collision, we make the collision repair process as upfront and fair as possible.TCC_subpage_FINAL_content-images_informed-customers

Our goal is not to supposedly solve your vehicle’s problems, take your money, and leave you with remaining issues that you will face for years to come. We aim to become a lifelong resource for you, so we make sure that our jobs thoroughly ensure your enduring satisfaction.

You’ll also find our full warranty below, so you can be fully aware of our commitment to the success of each job. But don’t just take our word for it! We encourage you to read what our previous customers have to say here and on other review sites.

At Triangle Collision, we don’t just restore your vehicle; we restore your peace of mind!


Written Warranty

This certificate assures the repairs to which you and “Triangle Collision Center Inc.” have agreed on Repair Order No. ______ have been completed. We guarantee the work performed at “Triangle Collision Center Inc.” so long as said vehicle shall remain under the present ownership. Items on the repair order, such as Sublet Work or Sublet Labor, are subject to the guarantee of those suppliers. This warranty shall only apply if the defects occurred under normal driving conditions and not where any vehicle has been subjected to accidents, negligence, abuse or misuse. Items specifically excluded from this warranty are rust coming through the metal, scratches or gravel marks acquired from driving conditions. This is a fragmented, four-part WRITTEN WARRANTY and specific additional stipulations pertaining to each fragmented part are stated hereafter:

1. METALWORK:

“Triangle Collision Center Inc.” provides a Lifetime Written Warranty against defective workmanship to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting, or deterioration. The Shop will, at its sole option, repair and re-paint any metalwork warranted hereby.

2. PAINTING, STRIPES, AND DECALS:

“Triangle Collision Center Inc.” provides a Lifetime Written Warranty through the BASF Lifetime Warranty Program on painting-related priming and painting work against solvent blistering, peeling, hazing, and excessive loss of pigmentation; and, a Three (3) Year Written Warranty on the application and adhesion of decorative stripes and decals, excluding defects which are caused by extreme environmental conditions to which the vehicle may be exposed. The Shop will, at its sole option, re-prime, re-paint, re-stripe, or re-decal the specific section or sections of the vehicle warranted hereby. Paint Warranty is valid only when paint is applied over original factory finishes that are free of defects.

3. MECHANICAL REPAIRS:

“Triangle Collision Center Inc.” provides a One (1) Year Written Warranty on all mechanical repairs pertaining directly to original collision damage, excluding suspension, air conditioning or other electrical assemblies or components. The Shop will, at its sole option, re-repair any mechanical assembly or component warranted hereby.

4. PARTS:

“Triangle Collision Center Inc.” guarantees that parts or materials used are of the first quality. Those parts or materials are subject to the guarantee of that supplier. We will assist you in handling any claim under the supplier’s guarantee. We guarantee that used parts or other than original equipment manufactured parts were NOT used without authorization from you as noted on the Repair Order.

SPECIFICALLY EXCLUDED are incidental costs such as towing fees, car rental charges, travel expenses, or assemblies and components which are not specifically covered by this WRITTEN WARRANTY, nor are consequential damages such as damage to other assemblies and components from a defective part or installation of such part installed or repaired during the repair included in this WRITTEN WARRANTY.

This WRITTEN WARRANTY shall not be varied, supplemented, qualified, or interpreted by any prior course of dealings.